Your IT department, without hiring one.
We take care of your computers, network, Microsoft 365, backups and security for one flat monthly price. Your staff gets help in minutes from people who already know your office, and you stop thinking about IT.
The 6.5 minute figure is from our own ticket system: support requests opened during business hours, Sept 9 to Nov 12, 2026.
Most IT support is slow, impersonal, and billed by the hour.
You put in a ticket and wait. A different tech picks it up every time, so you explain your setup from scratch. Then the invoice shows up for time you didn't know you were buying. Or there's the nephew who "knows computers" and is busy until Thursday.
Managed IT flips that around. We watch your systems around the clock, fix most problems before anyone notices, and when your team needs us, they reach a small team that already knows them. One predictable monthly price covers it.
Everything that's included
No surprise invoices for support. If something needs new hardware or a bigger project, we quote it first.
- Unlimited remote and on-site support during business hours
- No trip fees when we come to you
- A help icon on every computer: one click opens a ticket and reaches us
- Technicians who already know your systems
- 24/7 monitoring and maintenance of computers and servers
- Software updates and security patches handled
- Dual-layer next-gen antivirus (EDR) on every computer
- Email security and account monitoring
- Daily data backups, kept for 30 days
- Network, firewall and Wi-Fi managed for you
- Microsoft 365 accounts, licensing and email managed
- New hires set up, departures locked out the same day
- Printers, scanners and line-of-business software supported
- We deal with your software and internet vendors for you
- Hardware recommendations and purchasing at fair prices
- IT planning and advice from people who know your business
How getting help works
Designed so your staff never has to wonder who to call.
Click the help icon
Every computer has an Exsenic icon. Your staff clicks it, types what's wrong, and a ticket opens with their computer details already attached. Or they can call us.
We're on it in minutes
A real person on our team picks it up, usually within minutes. Most issues get fixed remotely while they're still at their desk.
On-site when it matters
If it needs hands on hardware, we come to you. No trip fees, no "that's outside your plan."
Questions we get a lot
How much does managed IT cost?
It depends on how many people and computers you have and what you're running. We don't publish one-size-fits-all pricing because it's never accurate. After a 15-minute call we'll give you an exact monthly number, in writing, with everything it covers.
Do we have to sign a long-term contract?
No. Our agreements are month to month. We'd rather earn your business every month than lock you in.
What if we already have an IT company?
That's how most of our clients started. We handle the switch, including getting passwords, documentation and admin access from your current provider, so you don't have to referee.
Is on-site support really included?
Yes. Remote and on-site support during business hours are both included, with no trip fees, anywhere in the Greater Houston area we serve.
How big does our business need to be?
Our clients range from 5 people to about 300. If you have computers, email and data you can't afford to lose, managed IT usually makes sense.
Do you support Macs?
Yes. We support Windows and Mac computers, plus phones and tablets used for work.
See exactly what you'd get and what it costs.
Fifteen minutes, no pressure. We'll ask how your office runs and tell you straight whether we're a good fit.
Pick a time Or call 281-791-0350 · Request a call back