Small on purpose. Fast because of it.
We're not a mega MSP with a call center and a ticket queue. We're a family and Marine veteran owned company with a small team of all veterans, and we've built everything around one idea: when you need us, we answer.
From the Marine Corps to your front office.
I'm Stephen Webber. I started Exsenic after the Marines because I kept seeing the same thing: good small businesses stuck with IT companies that took days to call back and talked in jargon nobody understood.
So we do it differently. We stay small enough to know every client by name, we answer fast, and we explain things in plain English. Faith, family and service are at the heart of how we run this business, and our word is our bond.
The 6.5 minute figure is from our own ticket system: support requests opened during business hours, Sept 9 to Nov 12, 2026.
What makes us different
The four things our clients tell us matter most.
We answer in minutes
Our standard is a response in under 15 minutes, and we usually beat it. Fast response is the reason most of our clients switched to us, so we guard it.
The same people every time
No call center and no rotating cast of techs. You talk to people who know your office, your staff and your history.
Security built in, not upsold
Military-grade protection is part of every managed plan: endpoint protection, email security, monitoring and daily backups.
Month to month
No long-term contract. We'd rather earn your business every month than lock you in. If we're not earning it, you're not stuck with us.
In our clients' words
★★★★★ 5.0 on Google from 26 reviews
Stephen has out performed in timeliness, down time and allowing us to focus on our business instead of struggling with IT issues. The response time is awesome and he really knows what he's doing.
I've had no down time since switching to him, which allows my team the ability to maintain peak performance in their tasks.
Stephen and his team do an amazing job of responding to any issues that pop up. He is proactive and attentive to the growth of our business!
The peace of mind that settles in once working with them is amazing.
See if we're the right fit.
Fifteen minutes, no pressure. If we're not the right fit, we'll tell you.
Pick a time Or call 281-791-0350 · Request a call back